Personal Product & Services

6 Lessons Learned: Resources

ADVANTAGES OF ELECTRONIC COMMUNICATION In the business world, efficient communication is very important. When information reaches the intended recipient on time, they are able to act and pass the relevant output required in the next stage of the business processes. If the messaging chain is uninterrupted, then decisions making processes are fast tracked. This has the effect of increasing productivity, high sales volumes, profits and ultimately stakeholders’ value. Use of emails in an organization has many gains. First is the efficiency of communication. With an email, reports can be sent to more than one person in an organization. These have the advantages of monitoring the performance of staff and their grasp of the company processes. Therefore it is imperative for an organization to set up email addresses for each staff so that communication between the various departments can be done with ease. In spite of been outside the country, senior staff of an organization can be able to make decision or be consulted in a cheaper manner by use of an email that is linked to their phones, tablets or laptops which they use when on roaming. This is cheaper than making a telephone call which could be very expensive.
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Email help in preserving a record of communication between the parties and can be referenced or retrieved in case of any arising dispute. It is possible to monitor which staff are not responding to customer enquiry in a timely manner. Therefore, an email helps in taking actions that may help the business from such non-responsive staff by monitoring the threads of their responses.
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Fourth, Confidentiality of information can be preserved by use of an email. It is possible to pass sensitive information or data to the intended person without compromising its safety. This is because; emails are only accessed through the passwords to the mails. So no unauthorized person can get access to the data unless specifically sent to. System audit can be carried out to track the owner of the address that is being used to leak company data to the competitors. Therefore, emails should be used for the intended purposes only and are not meant to be misused. The unique address is therefore important in tracking done the people abusing the system. There are so many gains that are associated with emails in an organization. Prime of all is the efficient communication among the organization staff. Record preservation is well enhanced. With email, timeliness of communication among the staff and the customers is well monitored and achieved. A company image is enhanced by use of the email address. It also provides written communication unlike other traditional approaches like a telephone that have no records of the correspondence. Therefore it is important to set up an email address for the company from the onset.